Yes, you can pay with a debit card however if you hire a car in Cala d’Or with us you will also be required to provide the details of a credit card as a guarantee. We will not charge anything to the card. The details of a debit card will not be accepted as a guarantee.

No, we can only rent you our scooters if you have the ability to drive them safely and you also have the correct license and age to do it.

No. It is absolutely necessary that you bring your official documentation to our offices in Cala d’Or so we can double check them. We will greatly appreciate it if you have already scanned it for us but we must make sure you also have the original documentation with you when you sign the contract.

Please bear in mind that we do not want to be fined as a company for renting vehicles to undocumented people.

No, there is no extra cost for taking a passenger so long as only the person named on the Rental Agreement is driving.

You must request it. There is an extra fee for hiring a car with a booster or baby seat. 

Call the emergency services first (112)and then call us as soon as you can. You will find our contact details on the Rental Agreement. You are fully covered by our insurance for damages against third parties. For damages caused to, or theft of the scooter, the insurance reduces the amount to be paid for damages to the excess amount. If you contract the Full Sprint Insurance you will not pay anyth

Fines and speeding/parking tickets will be charged some time after you have returned the car or motorbike using the credit card details we hold. There will be an administration fee of €30 added.

Please make sure you are briefed in our office about the ACIRE restrictions when driving a car or a motorbike in the centre of Palma as we are receiving many fines from customers driving the rented vehicle into Palma. Please check the attached document from Palma.

No, it is not possible to return a car, motorbike, scooter or bicycle to the Hotel.

The vehicle can be picked up at any time from 8:00 in the morning if you come to our offices in Cala d’Or or Cala Ferrera to collect it, or at the arranged time if you have contracted our Shuttle transfer service. The vehicle must be returned before 20:00 on the same day or earlier at the arranged time if you have requested the Shuttle transfer service to your accommodation.

Yes. The only thing we ask you is to call us in advance to check if the vehicle is still available. In the event it is not available we will usually be able to offer an alternative one. If we grant you the extension we will charge the difference when you return the hired vehicle to our offices in Cala d’Or or Cala Ferrera.

No, there are no limits when hiring a scooter, motorbike or a car with Sprintrental in Cala d’Or.